Mr. Cisneros joined the Corporate Audit Services group in July of 2020 to lead the Audit Program for Business Operations, Finance and Shared Services. Previously he was the head of the Revenue Assurance, Billing and Reconciliation group at First Data, focused on designing and managing processes to ensure billing accuracy and profitability assurance at the client level. Prior to this he was the Control Officer for Shared Services supporting Compliance, Third Party Risk Management, Credit Risk, Finance, HR, the General Counsel’s Office and the Strategy Group. Additionally Mr. Cisneros is the founder and chair for the Juntos (Hispanic and Latino Leadership) an Employee resource group focused on enhancing the participation First data within the Hispanic communities the company has presence in, developing and increasing the Hispanic base within the organization, and developing strategies to partner with Hispanic customers to enhance FDCs presence.
Before joining First Data, he was a Managing Director in Compliance at JP Morgan Chase Asset and held various positions including Head of Controls for Borrowers Assistance overseeing all controls for loan modifications within the Mortgage Bank. Also worked in different projects and initiatives related to process optimization.
From 2006 – 2010 he spent four years at Fannie Mae as VP and Head of Operational Accounting for Single Family overseeing transactions for 18 million loans and balance sheet of 2.7 trillion USD and as a Director in the Controls PMO office.
Additional experience includes Navigant Consulting and MCI WorldCom, where he held positions working in Financial Controls and Process Analysis.
Mr. Cisneros was born and raised in Chihuahua Mexico and attended College in Monterrey graduating with Honors as a Bachelor in Accounting. Early in his career he held positions at KPMG, Procter and Gamble and Terra Networks. He was also the founder of an accounting firm dedicated to serve the Financial Institutions supporting fraud and bankruptcy audits, acting as an expert witness in court for several relevant cases.
He and his wife arrived to the US for his Graduate Degree (MBA) at the Darden School of Business at the University of Virginia (2004).
Guillermo, his wife and three kids live in the DC Suburbs in Northern Virginia.